Returns & Exchanges
At Grow Billion Trees, we want you to love your sustainable fashion choices; if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn and unwashed items. Our goal is to ensure your wardrobe remains as eco-friendly and comfortable as possible while supporting our global reforestation mission.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the product in its original eco-friendly packaging with all tags attached to ensure the item remains in resellable condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Check and Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
