Frequently Asked Questions

Everything you need to know about sustainable fashion and your orders.

What materials are used in your clothing collection?

We prioritize the planet by using 100% organic cotton, recycled polyester, and bamboo fibers. Every garment is designed to be as durable as it is eco-friendly.

How long does shipping take?

Standard shipping typically takes 5-7 business days. We offer carbon-neutral delivery options to ensure your fashion choices remain sustainable from our warehouse to your doorstep.

What is your return policy?

We offer a 30-day window for returns and exchanges. Items must be unworn, unwashed, and in their original packaging with tags attached.

How do I track my order?

Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status through the 'My Account' section on our website.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international shipping times and customs fees vary depending on the destination country.

How does my purchase help plant trees?

For every item purchased, Grow Billion Trees allocates a portion of the proceeds to global reforestation projects, helping restore ecosystems and combat climate change.